Returns & Exchanges

At Noo, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. We strive to make the process as seamless as possible to ensure your space feels exactly right.

Return Process

• 1.
  Initiate Your Request

  Log into your Noo account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack with Care

  Carefully place the items back into their original packaging, ensuring fragile home goods are properly padded to prevent damage during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized courier location or schedule a home pickup for larger furniture pieces through our returns portal.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.